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IT Business Systems Manager

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Miami, FL

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Job Description
On behalf of our client, YER is looking for a knowledgeable mid-level IT professional, with a solid background in the administration and management of ERPs, CRMs and Business Critical IT systems.\rJob description\rCandidate should have at least 3 years of experience with Dynamics/ NAVISION ERP.  This well-rounded IT team member will be in charge of a variety of technical/functional responsibilities, including troubleshooting and ensuring system maintenance internally and externally across the franchise organization.\r\rThe company offers excellent growth opportunities.\r Major Responsibilities:\r\r Ensures the reliable performance of ERP systems: Dynamics/Navision; Zoho (CRM) and the support of the company's e-commerce website.\r Is the go-to resource for the North America franchise organization\r Acts as the Project Leader/IT Manager/Business Analyst for the company\r Troubleshoots and resolves any ERP related hardware, software, user access or other problems.\r Implements and promotes the organization's technical efficiency.\r Works closely with external development agencies.\r Provides system training to internal and external users\r Monitors system performance and usage to maintain security and reliability.\r Coordinates new software releases, fixes and upgrades with technical teams and users.\r Provide Support at multiple levels\r \r Franchise Unit Level\r C-Level\r Internal and External Stakeholders\r \r \r\rCompany\rOur client is a home renovation franchise company specializing in the fabrication and installation of engineered stone surfaces. The company is based in the Miami Design District and has a manufacturing plant in Sebring, FL.\rAgreements\rThe company offers a competitive base salary yearly bonus, benefits, paid time off.

Job Requirements
\r Excellent communication and interpersonal skills for a variety of audiences and technical levels.\r Effectively manages external vendor relationships as well as internal and external stakeholders at multiple levels\r Strong technical, analytical, functional skills and management information analysis of ERP systems\r Previous experience utilizing Dynamics NAV a must; IT Hardware & Microsoft-based systems\r General network administration, fundamental understanding of functions within NAV\r Strong project management skills and the ability to work well in a team environment\r Ability to manage IT personnel if needed\r Excellent analytical and problem-solving skills\r Experience with E-Commerce website a plus\r 4-year college degree\r Reports to COO\r

Company info

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Company Profile
YER searches, select's and places highly motivated managers and professionals with a Bachelor or Master degree and at least 3 years of relevant work experience. Due to our strategic positioning and contemporary approach, YER has evolved into a market leader. YER's extensive client base ranges from multi-national corporations to smaller start-up companies. Also included are government agencies, profit and non-profit organizations.

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