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Job Details

E-Marketing Specialist CRM Data Steward

Location
Washington, DC

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Profile

LPI was founded in 1996, **MEMBERS ONLY**SIGN UP NOW***. (LPI) is an industry leader in assisting law firms and corporations in staffing both their contract and permanent employment positions. This includes contract attorneys, paralegals, legal secretaries, accounting and finance and technical personnel.
Currently seeking an E-Marketing Specialist CRM Data Steward
for an international company located in Washington, DC or Los Angeles, CA. The position will serve as the first line of resource in supporting the Firm’s emailing software program, Tikit. This position is also responsible for day-to-day maintenance of the Firm’s CRM system, InterAction.
Responsibilities:
The ideal candidate for this opportunity will be responsible for the following:
Formatting and distributing client news alerts and event invitations via Tikit’s eMerge software.
Produce and update HTML email templates and online registration forms. Suggest improvements to processes.
Convert MS Word content to HTML.
Troubleshoot HTML issues relating to all email campaign files.
Produce client news alert metric reports.
Process bounced back emails.
Marketing Dept. Support – work closely with Marketing Department, domestic and international offices, to handle requests such as data imports/exports of various types of lists, as well as develop lists to support pre- and post-events, and act as backup to local office marketing staff with miscellaneous Interaction tasks, when needed.
Process data change tickets via InterAction’s Data Change Management Inbox.
Assist with on-going data clean-up projects within the CRM system.
Apply and adhere to data standards and data use policies when supporting the Marketing staff and other types of users.
Responding to user inquiries regarding the Tikit software, such as troubleshooting HTML issues and creating HTML email templates.
Provide assistance in sending mass emails and responsible for cleaning up bounced messages.
Works directly with the CRM Database Manager and a team of two data stewards to complete ongoing data quality tasks within the Firm’s CRM system, especially as it relates to Firm’s data use policies.
Works directly with all members of the Marketing Department along with secretaries and partners firm wide, when needed.
Qualifications:
Bachelor’s degree required.
1-2 years’ work experience in the professional services industry is preferred. Experience in a legal services environment is strongly preferred.
Must have professional experience background knowledge of CRM database software and emailing marketing software, a big plus if InterAction and/or Tikit experience.
Advanced user skills in HTML required.
Demonstrated experience that shows an interest in both data management and email marketing is preferred.
The position should have a strong customer focus, very responsive to user requests, team player, great attention to detail and ability to communicate effectively with all levels of firm personnel.
Must have strong research skills and the ability to determine best resources via the Internet when researching the current status of a contact record
Must have strong organizational skills and the ability to delegate responsibilities, track and manage tasks is key to success while working a fast-paced environment.
Must have stellar verbal / written communications skills
Ability to communicate with all levels of lawyers, secretaries, marketing and other support staff.
Must have excellent critical thinking and problem-solving ability is required
Please read the following information:
No 1099; No Corp-to-Corp; No Remote Work
All work will be done onsite.
Sponsorship will not
be provided for this position.
LPI does not work with third party vendors.
Unsolicited resumes will not be accepted.
Applicants must be eligible to work in the US (Citizenship or Green Card)
Job Type: Full-time
Experience:
HTML: 3 years
Content Writer: 3 years
Email Marketing: 2 years
Data Management: 4 years
CRM: 3 years
Content Marketing: 3 years
Marketing: 3 years
Metrics Reporting: 3 years
Tikit: 3 years
Customer Service: 3 years
Ms Office: 3 years
Legal Research: 3 years
Education:
Bachelor's
Location:
Washington, DC 20005
Language:
English
Required work authorization:
United States

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