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Content Manager / Web Producer

Location
Plymouth, MN

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The Web Producer is responsible for creating, updating, maintaining, and publishing content and components of the Tcfbank.com website through our Content Management System (Sitecore). Through strong collaboration with Product Owners, Marketing, and external vendors this role is responsible to ensure that our consumer and organizational needs are met by implementing requested web content updates, conducting user acceptance testing and developing workflow requirements. Major Areas of Accountability: A.u00a0Manage prioritization of website intake requests, create website components, update site features, content and links, and publish changes through Sitecore Content Management System; B.u00a0Utilize HTML and CSS to publish new and updated content; C.u00a0Ensure TCF Brand of Voice and styles are consistent throughout all features and content within the website; D.u00a0Responsible for adhering to TCF style guides, font, and layout requirements; E.u00a0Review update requests to verify requirements for image types, sizing, and formats are met and ensure accuracy of information being published; F.u00a0Collaborate with Product Owners and Marketing to create roadmap for website updates: G.u00a0Partner with key stakeholders, developers, designers, UX and QA to maintain and improve the performance of content on tcfbank.com; H.u00a0Responsible for Web process management for small-scale projects including User Acceptance Testing and workflow requests. Provide recommendations for enhancements to web processes and procedures; I.u00a0Partner with external agencies and vendors to produce updated content; J.u00a0Participate in development of Web processes and procedures and provide recommendations for enhancements as needed to maintain efficiencies; K.u00a0Renew and refresh FAQs to optimize consumer search and related content in collaboration with contact center and product owners; L.u00a0Educate key stakeholders on capabilities, best practices and new website features to prepare for changes or additions to tcfbank.com; M.u00a0Manage tracking of new release documentation to ensure compliance. Minimum Qualifications: Education : Required: Bachelorsu2019 Degree in business, communications or a related field or equivalent experience Work Experience/Skills: Required: u2022 3 years relevant marketing, digital or web work experience u2022 HTML and CSS experience u2022 Ability to influence cross-functional teams u2022 Experience working in a web content management system u2022 Ability to work independently u2022 Strong organizational skill with the ability to effectively manage competing priorities u2022 Self-motivated, with a well-developed ability to grasp assignments, manage from inception through completion and manage multiple and concurrent priorities u2022 Familiarity with and interest in the challenges and emerging opportunities associated with the digital space u2022 Strong oral and written communication skills u2022 Experience analyzing and interpreting web analytics data to measure efficiency of existing and new features Preferred: u2022 Experience with User Acceptance Testing; u2022 Sitecore experience; u2022 Experience working in a regulated industry; u2022 Experience with Atlassian JIRA/Confluence; Why choose TCF? Established in 1923, TCF has maintained a strong foundation. TCF has over 340 branches in Minnesota, Illinois, Michigan, Colorado, Wisconsin, Indiana, Arizona and South Dakota, providing retail and commercial banking services. TCF also conducts commercial leasing, indirect auto finance, and equipment finance business in all 50 states, and commercial inventory finance business in all 50 states and Canada. Our Benefits TCF encourages open employee communications and promotes from within whenever possible. We offer competitive pay, a comprehensive benefits plan, and opportunities for career advancement. For more details on our benefits, click on the Employee Benefits link on our career page. Weu2019re proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or other status protected by applicable law. TCF is proud to be an affirmative action/equal opportunity employer. Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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