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E Commerce Service Representative Nights and Weekends

Company name
Bentley's Pet Stuff

Des Plaines, IL

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Title About the Organization If you want to start your day with a wagging tail running towards you, working for a purpose-driven company, then keep reading. At Bentley's Pet Stuff, we are obsessed with pet health. Bentley's customers can walk in knowing that any bag of food would be a great choice for their pet. Additionally, we are a pet supply store that is more than an errand. We strive to be a neighborhood gathering place for pets and their parents to come in, grab a treat and stay awhile. We are successful because we put 'Pets and People over Profit' every single day. We live and breathe that to such an extent that Bentley's Pet Stuff was awarded the 2016-2017 Retailer of the Year by Pet Product News. We are a family and have created an environment that welcomes feedback, invests in the growth of our team members, and is constantly growing and learning. Beyond that, you can expect: - A competitive wage - Huge opportunities for career growth (we love to promote from within) - Employee Discount - Passionate team members who work together to create the best environment possible 'Bentley's Pet Stuff: Family owned and community grown' Location Pet Food Zoom Position E-Commerce Service Representative Nights and Weekends Description Job Summary answering product and service questions, processing and fulfilling orders, and solving challenges that result in the highest level of customer satisfaction! Duties: Customer service (Telephone, Live Chat and Email) Order fulfillment Coordinating merchandise transfers and deliveries Inventory control Website revisions and updates Skills: Customer service and selling experience Professional and energetic Able to communicate clearly and concisely Highly organized Ability to follow instructions and procedures Strong typing ability Strong computer and Microsoft Office skills Position Requirements Experience: Minimum 1 to 3 years working in a sale assisted environment Strong familiarity and knowledge of ecommerce \/ online customer experience beneficial Must be able to work Nights and Weekends EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Category Warehouse Operations Full-Time\/Part-Time Number of Openings 1 This position is currently accepting applications.

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Bentley's Pet Stuff

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