At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you’ll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you’ll help our customers get the high-quality gear they need to make the most of their adventures. We are built for the wild.
As the eCommerce Systems Manager, you are a key member of the IT and eCommerce team supporting enhancement and delivery of YETI initiatives across product development, customer experience, business development, sales, marketing and digital. The eCommerce Systems Manger is a key cross-functional leader across YETI and owns enhancing and maintaining YETI’s eCommerce systems to help drive YETI’s strategic roadmap.
Leading eCommerce initiatives cross-functionally to achieve business results with high quality and timeliness
Defining requirements and staffing requirements for projects and enhancements end-to-end, and owning the successful conformation of expected results and outcomes with stakeholders.
Aligning activities, reevaluating backlogs and priorities to align with Digital roadmap and to support AOP
Ensure business process diagrams, functional and technical specifications and other documentation for projects and enhancements are aligned with business requirements and
Directing work efforts of the eCommerce Analyst and other YETI resources to achieve desired results
Effectively work cross-functionally across YETI teams, including IT, marketing, digital, customer experience and sales
Managing development backlog and sprints with teams across multiple initiatives in an agile framework
Manage relationships with 3rd party providers and consultants of eCommerce integrations and services
Balance competing priorities and multiple in-flight requests in a timely manner to effectively manage stakeholder expectations
Effectively manage 3rd party service providers and consultants
Ability to work a flexible schedule including evening and weekend hours if necessary to meet department and corporate goals and objectives
Use of service desk to manage intake and capture of requests, and to track and document actions taken and status
10 years of eCommerce experience, with a minimum of 3 years of experience on Salesforce Commerce Cloud, Magento or other enterprise platforms
5 years of experience with agile methodology
Forwarding thinking vision and knowledge of customer experience, online trends, and key eCommerce drivers
In-depth understanding of web design concepts and best practices
Extensive experience managing and sourcing 3rd party service providers, partners, and consultants
Able to troubleshoot issues, an expert problem solver who can quickly and proactively identify and resolve issues and is able to independently conduct root cause analysis
Ability to multitask and effectively manage a large backlog of requests and in-flight initiatives
Expertise with concepts related to business system development, including project management, change control, Incident Management, and IT Controls/Audits
Proficiency with team collaboration and defect / issue / service request management tools, such as JIRA
Strong organizational and time management skills
Ability to think critically, thoroughly and analytically when resolving technically complex problems
Excellent interpersonal, written and verbal communications skills
Expertise in Microsoft Office (i.e., Word, Excel, Powerpoint, Outlook )
Appropriate degree from an accredited college
YETI is proud to be an Equal Opportunity Employer.
Website : http://www.yeticoolers.com
Keeping ice colder. Longer. Whatever you call it – cooler, ice box, ice chest, igloo, beer cooler, grizzly box, or chilly bin, YETI Coolers specializes in manufacturing the best ice chests available. Built to last with rugged durability. Grizzly proof. These coolers cater to hunters, fisherman, outdoorsmen, campers, and tailgaters. Large hunting coolers, marine grade fishing coolers, camping coolers, and small personal coolers for tailgating with your favorite football team. Our coolers are dry ice compatible and can be personalized with custom logos. We provide a number of cooler accessories to go along with your camping, hunting, marine, or boat cooler. Demand more from your cooler or ice chest.