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Job Details

E-Commerce Sales Associate III

Company name
Goodwill Industries Of Northern New England

Location
Gorham, ME, United States

Employment Type
Full-Time

Industry
Sales, Ecommerce

Posted on
Dec 17, 2020

Valid Through
Apr 01, 2021

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Profile

\u003cp\u003eIn addition to employment that is fulfilling, meaningful and supportive, Goodwill employees also receive:\u003cstrong\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eMedical, Vision, Dental \u0026amp; Flex Spending\u0026nbsp;offered\u003c/li\u003e
\u003cli\u003e403(b) retirement plan with employer match\u003c/li\u003e
\u003cli\u003ePaid Short\u0026nbsp;\u0026amp; Long Term Disability\u003c/li\u003e
\u003cli\u003ePaid Life Insurance\u003c/li\u003e
\u003cli\u003eGenerous Paid Time Off Plan\u003c/li\u003e
\u003cli\u003ePaid Holidays\u003c/li\u003e
\u003cli\u003e30% Employee discount at Goodwill stores in ME, NH \u0026amp; VT\u003c/li\u003e
\u003cli\u003eValuable job training with growth potential\u003c/li\u003e
\u003cli\u003eDiscount on personal cell phone plans\u003c/li\u003e
\u003cli\u003eLocal community\u0026nbsp;discounts\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u003cstrong\u003eJob Summary:\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003ePerforms all daily tasks in the E-commerce Department.\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eEnsure prompt listing on various websites.\u003c/li\u003e
\u003cli\u003eProcess and ship good.\u003c/li\u003e
\u003cli\u003eHigh level of quality customer service.\u003c/li\u003e
\u003cli\u003eSupport the management team.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;Represents the Agency in all interactions with other members of the Goodwill community and with the general public, supporting the agency Vision of creating sustainable communities that thrive through the fullest participation of their diverse residents.\u003c/p\u003e
\u003cp\u003e\u0026nbsp;Furthers the organizational commitment to triple bottom line results: integrating social, economic and environmental goals into thinking, planning and actions.\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eEssential Functions:\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eCommunication: \u003c/strong\u003e\u003cem\u003eFunctions that pertain to various forms of interacting and collaborating with others.\u003c/em\u003e\u003c/p\u003e
\u003cul\u003e
\u003cli\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003eCommunicates with manager and entire support team in order to understand daily tasks and expectations.\u003c/li\u003e
\u003cli\u003eAnswering customer questions and concerns in a polite and courteous manner\u003c/li\u003e
\u003cli\u003eHandling customer returns and complaints in a polite and courteous manner\u003c/li\u003e
\u003cli\u003eAssist Ecommerce support team with effective and thorough training of new Ecommerce Sales Associates\u0026nbsp;\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u003cstrong\u003eKnowledge:\u003c/strong\u003e\u003cem\u003e Functions that pertain to learning and maintaining levels of information necessary for success.\u003c/em\u003e\u003c/p\u003e
\u003cul\u003e
\u003cli\u003e\u0026nbsp;Complies with applicable federal, state, and local laws and regulations as well as Agency policies\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003cstrong\u003eAdministration: \u003c/strong\u003e\u003cem\u003eFunctions that pertain to daily activities of running a business\u003c/em\u003e\u003c/p\u003e
\u003cp\u003e\u003cem\u003e\u0026nbsp;Perform basic tasks in the E-commerce office that may include but is not limited to:\u003c/em\u003e\u003c/p\u003e
\u003cul\u003e
\u003cli\u003ePre-scan books\u003c/li\u003e
\u003cli\u003eScan books into active inventory\u003c/li\u003e
\u003cli\u003ePick orders\u003c/li\u003e
\u003cli\u003eRefurbish media\u003c/li\u003e
\u003cli\u003ePrepare and ship books \u0026amp; media\u003c/li\u003e
\u003cli\u003eIdentify \u0026amp; list items for online sale\u003c/li\u003e
\u003cli\u003ePhotograph items\u003c/li\u003e
\u003cli\u003eAnswer customer questions\u003c/li\u003e
\u003cli\u003eSafely pack and ship merchandise\u003c/li\u003e
\u003cli\u003ePerform a quality control check on all listings and launch them to the marketplace\u003c/li\u003e
\u003cli\u003eProcess customer returns and respond to customer concerns\u003c/li\u003e
\u003cli\u003eAct as the Safety Team Leader\u003c/li\u003e
\u003cli\u003eActive participation in committee assignments\u003c/li\u003e
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Company info

Goodwill Industries Of Northern New England
Website : http://www.goodwillnne.org

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